Client portal — request status now matches the board, with filters

Your Requests list now shows the same status labels and lets you filter by them the way our team already can.

Status badges match the board

Each request’s badge used to show a generic status like Open or In Progress. Now, if we’ve moved your request to a named column on our board — Backlog, Product Page, Waiting on Client, or any custom column we’ve set up — the badge shows that name instead, in the same colour we use on the board. A request we’re tracking internally in a column we haven’t made visible to clients still appears in your list; its badge just falls back to the plain status.

Filter tabs

A row of tabs now sits above your Requests list: All, plus one tab per column we’ve made visible to clients, each showing a count. All is selected when the page loads and includes every one of your open requests — previously this page only ever showed requests sitting in Open, so if we’d moved something further along, it could look like it had vanished from your list. That’s fixed: All now really means all.

Click a tab to narrow the list to just that column.

Reordering while filtered

Drag-to-reorder is only available on the All tab. If you’ve selected a specific column tab, the drag handles are hidden and a short note tells you to switch back to All to reorder — since your priority order spans every request, not just the ones in one column.

Source: agency PR #399.